Ordering Information
Ordering from Habanero Hotline.com is easy.  All you need to do is browse our site and find the products that best fit your lifestyle, then click the "Add to Cart" button.  You may order online 24 hours a day, 7 days a week. You may see your order at any time.   All in stock orders will be processed within 1 to 2 business days of receipt and you will be acknowledged by email.  Some items may not be in stock and will require a longer shipping time.  If you have questions you can email us at info@habanerohotline.com  We accept Visa, Mastercard, American Express, and Discover.   Your order will be processed via pay pal.  For more information, please visit paypal.com. 
Shipping within the US is $9.95 via FedEx or USPS. 

California residents add 8.25% sales tax before adding shipping cost.

International Shipping
At this time our international shipping is limited to Canada only.  Canadian customers will pay a flat rate of $9.95 shipping charge for their order.  We are not responsible for duties or taxes.

Returns and Exchanges
Include the packing slip that you receive with your shipment and indicate the reason for the return on the back.  Please securely wrap the package with complete contents received for shipping.  Contact us via phone or email, and we will arrange to pick up the package.  All items must be returned within 30 days of the date you receive your package.  All items may be exchanged or refunded.